PLEASE NOTE:We do not take reservations over the phone or through voicemail. You must use our online reservation system. Reservations must be made at least 24 hours in advance.
If you are looking to reserve kayaks or stand up paddleboards, please read the information available on this page before making your payment. This page contains information on how our reservations work, and what our cancellation policies are. If you are already familiar with our rental process, you may reserve now.
FACTS ABOUT MAKING RESERVATIONS
PLEASE NOTE:If you are making a reservation for a Self Guided Tour, a group Stand Up Paddleboarding event, SUP n SIP, or SUP Yoga Class, you will meet at our office. If you are reserving for a Guided Tour, you will meet at the location specified in the Guided Tour.
We do not require a reservation in order to rent an hourly kayak, hourly SUP, or self guided kayak tour, but it can help you make sure you get a kayak. We generally operate on a first come first serve basis, with reservations having a priority. We do not take reservations for regular hourly rentals of kayaks or stand up paddleboards. Reservations may be made for Self Guided Tours, Guided Tours, Group Stand Up Paddleboarding, SUP n SIP, or SUP Yoga Classes. If you have a large group and are looking for something a little different than our regular rental options, please check out the special events page.
MAKING A RESERVATION:
Reservations must be made at least a day in advance. You cannot make a reservation the same day you want to rent. Reservations can only be made for certain times during the day. You may check out the appropriate page of information for what you are looking to reserve. You can make reservations for Self Guided Tours, Guided Tours, Group SUP, SUP n SIP, and SUP Yoga Classes. In order to make a reservation click on the “Make Reservation” button below. After receiving your reservation request and payment you will receive a confirmation email. Please note that on weekends we are busy so please be ready when you arrive at our location or at your departure point. We will need you to fill out the proper paper work before your event can begin. On busy days we work with many customers and do not want to leave anyone waiting as much as possible. After your paperwork is finished we get you started. Please arrive 15 minutes before your departure time. Allow for more time if you have a larger group of people.
Self Guided Kayak Tours: You must cancel your kayak reservation before 48 hours of your scheduled kayak trip to receive a full refund, minus tax and transaction fees.
Guided Kayak Tours: In order to get a full refund for a guided kayak tour, minus tax and transaction fees, you must cancel with at least 1 week notice.
Group Kayaking in Taylor Lake: You must cancel your kayak reservation before 48 hours of your scheduled event if it is during the week. You must cancel at least 1 week in advance if your reservation falls on a weekend or a holiday.
Group SUP on Taylor Lake: You must cancel your group SUP reservation before 48 hours of your scheduled event if it is during the week. You must cancel at least 1 week in advance if your reservation falls on a weekend or a holiday.
SUP n SIP: You must cancel your SUP reservation before 48 hours of your scheduled event to receive a full refund, minus tax and transaction fees.
SUP Yoga Class: In order to get a full refund, minus tax and transaction fees, you must cancel with at least 48 hours notice. If you have reserved for a group or special event we require at least a 1 weeks notice for a refund.
Special Events: You must cancel your event more than 1 week in advance to receive a full refund, minus tax and transaction fees, unless we have stated otherwise. Due to different types of Special Events at different times of the year, we may require 2 weeks or more notice in order to make a cancelation for a full refund, minus tax and transactions.
At certain times of the year we have numerous people waiting to make rental reservations so make sure you are able to keep your reservations when booking a kayak trip. We want everyone to be able to experience our various trips. We may also cancel due to weather which would include inclement weather such as winds over 15mph, torrential rain, or lightning along your scheduled path. We will always take the side of your safety first. This is based on our discretion. We have had to turn to this policy due to people wanting us to hold several kayaks on a weekend and then not showing up or not calling, causing us to turn other customers away.
Make your reservation now!