Hello future Kayak and SUP Rental Attendants. We appreciate you taking an interest in joining our team. Please read the information on this page before deciding to submit your information. The description does not include all of your possible responsibilities but is a general overview of things you might expect in our work environment.
Kayak and SUP Rental Attendant.
Brief Description Of Our Company:
Pinky’s Kayak Rental provides Kayak and SUP (Stand Up Paddleboard) rentals. We offer hourly, self guided and guided kayak tours, as well as special events. We also offer hourly, group and SUP Yoga rentals and instructional classes. We pride ourselves on concierge service that goes above and beyond for our customers.
This position does a variety of tasks including working directly with customers. You will welcome and accommodate guests and staff in an effective and courteous manner. You will directly participate in daily operation of our water craft rentals. Must have a strong dedication to customer service, and a positive, friendly attitude. Must be able to perform a variety of physical tasks in a variety of weather conditions including, sun, wind, and rain at times.
- Provide safety and general information in a friendly and courteous manner.
- Provide brief instruction about safe and effective paddling techniques.
- Monitor the dock area, distribute life jackets and ensure proper usage, clean the craft, follow established opening and closing procedures.
- Monitor activities, keep a clean and orderly appearance and keep the owners informed of inventory needs.
- Report unsafe conditions and equipment, such as paddles, life jackets, etc. to the owner.
- Must retain information that you have been trained on and perform all duties properly and follow all procedures.
Essential Tasks and Responsibilities:
- Follow daily opening procedures, including preparing craft for rent, bailing rain out, wiping down seats, cleaning up around the dock area and office.
- Prepare boats each morning before renting water craft to guests. Be prepared to participate in assisting all guests.
- Greet guests who visit the dock/office, answering questions about the area, craft, and our company.
- Become familiar with and know how to operate all craft that we rent.
- Rent Kayaks, Paddleboards and equipment following established procedures.
- Launch and retrieve Kayaks, and Stand Up Paddleboards.
- Give operational instructions to guests who may never have kayaked or paddleboarded before, including directions on where to go on each particular option they choose.
- Ensure guest safety at all times and call for assistance if needed according to established procedures.
- Monitor guests using rental equipment when possible.
- Must be able to work with diverse populations in a supportive and positive manner and diplomatically handle guest situations which may involve talking them out of renting one craft and renting another due to abilities. Always being polite and professional.
- Know and comply with all company policies and procedures regarding safety, security, and emergencies.
- Report to work on time, in proper attire, and start work promptly at the times scheduled.
- Communicate closely with all staff to ensure a seamless guest experience.
- Must work a flexible and rotational schedule including holidays and weekends.
- Must be able to work weekends.
- Empty trash and recycling located around the location as needed.
- Responsible for projects assigned by owner.
- Must be drug free.
- Should have some on the water experience, or a basic understanding.
- Should be able to drive and back a boat trailer.
- Must be 18 years of age.
- Must be able to read, write, and understand English. Extra languages can be helpful.
- Must be able to swim and pass a simple swim test.
- Must frequently lift and/or carry objects weighing 65 pounds.
- Must be able to effectively communicate with others and follow written/oral instructions and procedures without continual prompting by owner.
- Strong ability to communicate to the public and emergency personnel and give instructions.
- Demonstrate an ability to remain calm and handle stressful situations with professionalism.
- Working weekends and holidays are a must for now.
- Ideally live in or around our location or near by.
How To Apply:
Please follow these directions. Fill out the form below completely. Do not call us, we will call you. Do not apply in person, but fill out the form and wait for a response first. Interviews will be by invite only.
You would be a seasonal, part-time, contractor.